Customer Relationship Management in the Hospitality Industry: An Empirical Study of Hotels in Agra. Journal of Science Innovations and Nature of Earth, [S. l.], v. 4, n. 3, p. 01–03, 2024. DOI: 10.59436/prvjeh49. Disponível em: https://jsiane.com/index.php/files/article/view/268.. Acesso em: 18 may. 2025.